Shipping policy

Shipping Policy

Processing Time All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates We offer standard shipping on all orders. Delivery typically takes 5-7 business days from the date of shipment.

Order Confirmation Once your order is placed, you will receive an email confirmation. Please ensure your shipping address is correct at the time of purchase, as we are unable to redirect orders once they are shipped.

Shipment Tracking Once your order has shipped, you will receive an email with your tracking number. Please allow 24-48 hours for tracking information to update.

Shipping Destinations We currently ship within the United States. If you are located outside of our shipping zones, please contact us at Support@ALScosemetics.com before placing an order.

Damaged or Lost Packages ALS Cosmetics is not responsible for packages lost or damaged in transit. If your package arrives damaged, please contact us at Support@ALScosemetics.com within 7 days of delivery with photos of the damage, and we will work with you to find a resolution.

Questions If you have any questions about your shipment, please contact us at Support@ALScosemetics.com